Delete your CardSignals account

1. Open CardSignals and sign in.
2. Tap the Settings icon at the top of Home.
3. Scroll to the bottom. Under Danger zone, tap Delete account and confirm.

Your account and data are deleted right away. This can't be undone.

Email support@cardsignals.ca from the email address on your account, with the subject “Delete my CardSignals account”. We'll confirm it's you, delete the account within 30 days and email you when it's done.

Your account and email address, and everything saved with it: your cards and card history, statement credits, welcome bonus progress, Amex offer activations, notes, spending estimates, rent details, eligibility overrides, card requests, searches in the app, reminder settings, scheduled reminders, push notification tokens, any waitlist signup for the same email, and your subscription status in CardSignals.

Purchase records held by Apple, Google, Stripe and RevenueCat, which they keep for as long as their own legal and tax obligations require. Error reports (Sentry) and email delivery logs (Resend), which those providers delete automatically after a limited time. Anonymous app usage statistics that were never linked to your account. Internal job logs that may still contain your former account ID, which no longer points to any personal information.

Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it first; our Help page shows how. Subscribed another way? Email support@cardsignals.ca and we'll cancel it.